Frequently Asked Questions
What is Aqumori
Aqumori is a premium shower wellness brand focused on filtered showerheads for hard water concerns, cleaner-feeling showers, and a more elevated daily routine.
What does the Aqumori showerhead include
Your order includes the Aqumori filtered showerhead with the filter attached as part of the product design, along with any listed installation components shown on the product page.
Is the filter attached to the showerhead
Yes. The filter is integrated with the showerhead design so the product clearly functions as a filtered showerhead, not a separate shower filter sold on its own.
Who is Aqumori designed for
Aqumori is designed for customers who want a cleaner-feeling shower routine, a more refined bathroom upgrade, and a premium showerhead that combines function with modern design.
Will Aqumori fit my shower
Aqumori is designed for compatibility with standard shower setups. If you have a specialized or non-standard shower configuration, review the product details before purchasing.
Installation Questions
Is Aqumori easy to install
Yes. Aqumori is designed to be a simple shower upgrade and can typically be installed in just a few minutes.
Do I need special tools
In most cases, no special tools are required beyond basic household setup needs. Please review the instructions included with your order.
Can I install it myself
Yes. Most customers can install the Aqumori filtered showerhead themselves without professional assistance.
Filter and Maintenance Questions
How often should I replace the filter
Replacement timing depends on water usage and water conditions. For best performance, replace the filter according to the product guidance included with your purchase.
Will replacement filters be available
Yes. Replacement filters are intended to be part of the Aqumori product ecosystem and may be offered separately depending on your store setup.
How do I know when to replace the filter
Filter replacement timing may vary based on household usage and water quality. We recommend following the replacement guidance associated with your product model.
Shipping Questions
How long does order processing take
Orders are typically processed within 1–3 business days unless otherwise stated on the website.
How long does shipping take
Delivery times vary depending on the destination and shipping method selected at checkout. Estimated shipping timelines will be displayed where available.
Will I receive tracking information
Yes. If tracking is available for your shipment, you will receive a shipping confirmation email with tracking details after your order is dispatched.
Do you ship internationally
For now, we are only shipping to the US and Canada. Very soon we will start shipping worldwide.
Returns and Support Questions
What if I have an issue with my order
If there is an issue with your order, please contact Aqumori support as soon as possible with your order number and a description of the problem.
What if my item arrives damaged
If your order arrives damaged or incorrect, contact us promptly and include photos so our team can review the issue and assist you.
How do I request a return
We offer a 60-day, no-questions-asked return policy. Simply contact us within 60 days of receiving your order and we will guide you through the return process. No explanation needed.
How can I contact Aqumori
You can contact us through the Contact page or by emailing support@aqumori.com.